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Standard Operational procedure of handling check in with reservation are…

A. Greeting –Reservation prove –ID (passport, Driver License, etc) – Reconfirm guest Booking – Registration – Final check – Guarantee/ payment – Short orientation –Guest escorted to the room

B. Greeting – ID (passport, Driver License, etc) -Reservation prove – Reconfirm guest Booking – Registration – Final check – Guarantee/ payment – Short orientation –Guest escorted to the room

C. Greeting – ID (passport, Driver License, etc) – Reconfirm guest Booking –Reservation prove – Registration – Final check – Guarantee/ payment – Short orientation –Guest escorted to the room

Linh! remember……… the door befor going out!

A. locking

B. to lock

C. locked

D. lock

Complete the sentence with the best clause marker:

The woman ______ we met was called Lightening Cloud.

A. where

B. which

C. whom

D. who

I ate ___ meat in the cafe.

A. a

B. an

C. the

D. —