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Standard Operational procedure of handling check in with reservation are…

A. Greeting –Reservation prove –ID (passport, Driver License, etc) – Reconfirm guest Booking – Registration – Final check – Guarantee/ payment – Short orientation –Guest escorted to the room

B. Greeting – ID (passport, Driver License, etc) -Reservation prove – Reconfirm guest Booking – Registration – Final check – Guarantee/ payment – Short orientation –Guest escorted to the room

C. Greeting – ID (passport, Driver License, etc) – Reconfirm guest Booking –Reservation prove – Registration – Final check – Guarantee/ payment – Short orientation –Guest escorted to the room

Linh! remember……… the door befor going out!

A. locking

B. to lock

C. locked

D. lock

A: What’s the expiration date? B:

A. It’s 553-9465

B. March next year

C. 45 Springfill Drive

D. $30, please

What phrasal verb means “to delay or block progress”? The wreck is going _____ traffic for hours

A. to hang up

B. to hold up

C. to hold on