[ Vocabulary ]
What term describes being alert and caring about customers and their needs?
A. Composure
B. Troubleshooting
C. Attentiveness
D. Feedback

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Subject Verb Agreement › ViewTwo eight of the roses _____ blue.
A. is
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Mandy __________ baking a chocolate cake in the kitchen now.
A. am
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If Conditional › ViewI would never lend to you if I … (know) before.
A. know
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Our plane (leave) from Schiphol at 2.30 pm.
A. will leave
B. is going to leave
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