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If you use the author’s thoughts you must ___ the source.
a. sight
b. site
c. cite

When, the traffic light turns red, you ___ stop your car.

A. must

B. mustn’t

C. don’t have to

Who’s taller? Michael __________ Tom?

A. And

B. Or

C. So

D. But

What is the response customers provide after receiving service called?

A. Complaint

B. Empowerment

C. Feedback

D. Troubleshooting